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Pre-Sales, Technical Support, Billing Inquiries

Contacting Us Is Easy!
We're here to help, please submit a ticket to one of the departments below and our customer service personnel will assist you soon.

Business Hours

Billing/Sales: 8:00am - 6:00pm (GMT +8) Monday - Sunday (including public holidays)
Technical Support: Available 24 hours a day, 365 days a year

We know how frustrating it is if you have to wait until the next business day to get help. We guarantee that as our customer, you will get a response for your technical support ticket within 1 hour anytime of the day, even on weekends and public holidays.

Priority Support for Current Customers

Technical Support

24 hours a day, 365 days a year
Priority Technical Support for current customers. If your questions are not answered in the Knowledgebase, you can submit trouble tickets to our technicians by logging into our support desk and opening a new ticket. From there you can also monitor your ticket's status. 1 hour response guaranteed 365 days a year.

Click here to send your Technical Support request.

Billing Department

For billing matters related to your account, please submit a ticket to our Billing Department.

Complaints

At Singapore Host, we do everything we can to make sure our customers get the best possible service. We do recognise, however, that we don't always get it right. When that happens we always encourage you to tell us about your complaint so that we can put matters right.

Click here to forward your complaint to us.

Other Information

Abuse Department

Report SPAM, fraud, or anything suspicious to abuse@singaporehost.sg for investigation.

Registration No.

53134906C

Mailing Address for Payments

VBox 888532
Singapore 919191

Headquarters

8 Temasek Boulevard
Level 42
Suntec Tower Three
Singapore 038988

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Questions Before Ordering?

If you have any inquiries, please send them to us by using the form below. We respond to all sales inquiries within 24 hours.

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