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We accept MasterCard, Visa, American Express, Discover, PayPal, cheques, money orders, and bank transfers (DBS/POSB). You will be able to make a payment at the time of signup. For manual or renewal payments you will be able to find instructions for each o
There are 2 options for you to choose from.
1) You can either keep your domain at your current domain registrar while transferring only your hosting to us.
Simply choose "I will update my nameservers on an existing domain" when signing up for our ho
You may upgrade your web hosting plan anytime without paying the full amount. You will only need to pay the prorated difference. There are no extra charges.
We exclusively use Linux for all our servers because of its widespread use, renowned stability, reliability and level of security. Linux powered 85% of the world's most powerful supercomputers, compared to Windows' 1.4%. Linux is most widely used hosting
Opening a web hosting account with Singapore Host is a fast and easy process. All you need to do is spend a few minutes to fill in our order form and choose one of the payment methods. If you choose to pay with credit card, your web hosting account will b
All Singapore Host customers can take advantage of our easy-to-use Website Builder. Choose one of the 700+ website templates, add your website content and you can introduce your new website to the entire world in a few minutes!
You don't need to know H
All web hosting plans come with 99.99% uptime guarantee. This guarantee includes both network and server failures. If your site isn't up at least 99.99% in any one month we will issue a credit equivalent to 3 days' hosting fees for every hour that your we
Our customers always have full ownership of the domains that they register with us. Some of our customers have trouble transferring their domains to us because some shady hosting companies registered client's domain under the hosting company's name, and
We have different work schedules for different departments. Our Sales and Billing departments work 8:00am - 6:00pm (GMT +8) Monday - Sunday. All sales and billing tickets will receive a response within 1 working day. We believe in putting more resources i
Yes, we offer a 45 day money back guarantee. If you are not happy with our services in any way, you can request for a refund within 45 days of the sign up date. You will receive a full refund of hosting fees paid. Domain names are non-refundable, i
Yes. With any Singapore Host plan you can access your site by going to "www.example.com" as well as "example.com". Many visitors will leave your website thinking that they have gone to the wrong site if they gets an error after typing the domain name with
Yes we can host any valid domain extension as long as you are able to change its DNS (Domain Name Servers) to the values we send you in your account information email. Some examples of popular domain name extensions we host include .com/.net/.org/.info/.b
Yes, your website can be accessed by any person with an Internet connection anywhere around the world. Your potential is endless with over 1.5 billion people with Internet access worldwide.
When you purchase any Singapore Host web hosting plan, any .com/.net/.org/.info/.biz domain name will be registered or transferred free of charge. The domain name is free for the life of hosting. This means that, for as long as your hosting account is act
com/.net/.org/.info/.biz/.me/.uk/.ws/.in/.tw/.tv/.cc/.la/.ph - Available for anyone to register..sg - Applicable for all with a valid Singapore postal address. A foreign applicant may apply only if it has appointed a local agent with a valid S