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Web Hosting Support

Pre-Sales, Technical Support, Billing Inquiries

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Contacting Us Is Easy!
We're here to help, please submit a ticket to one of the departments below and our customer service personnel will assist you soon.


Web Hosting

Business Hours

Billing/Sales: 9:00am - 6:00pm (GMT +8) Monday - Sunday (including public holidays)
Technical Support: Available 24 hours a day, 365 days a year

We know how frustrating it is if you have to wait until the next business day to get help. We guarantee that as our customer, you will get a response for your technical support ticket within 1 hour anytime of the day, even on weekends and public holidays.


Domain Hosting

Priority Support for Current Customers

Technical Support

24 hours a day, 365 days a year
Priority Technical Support for current customers. If your questions are not answered in the Knowledgebase, you can submit trouble tickets to our technicians by logging into our support desk and opening a new ticket. From there you can also monitor your ticket's status. 1 hour response guaranteed 365 days a year.

Click here to send an email to our Support team.


Billing Department

For billing matters related to your account, please send an email to our Billing Department.



At Singapore Host, we do everything we can to make sure our customers get the best possible service. We do recognise, however, that we don't always get it right. When that happens we always encourage you to tell us about your complaint so that we can put matters right.

Register a complain, and we'll look into it ASAP.


Web Hosting

Other Information

Abuse Department

Report SPAM, fraud, or anything suspicious to abuse@singaporehost.sg for investigation.

Questions Before Ordering?

If you have any inquiries, please send them to us by using the form below. We respond to all sales inquiries within 24 hours.

Click here to send your Sales request.


Web Hosting Control Panel
  •  Feature Rich
  •  User Friendly
  •  See Demo
Some features are not available in the demo.

cPanel is the #1 control panel in the world. If it is not the best we wouldn't be using it.

Our hosting accounts are immediately provisioned, and you can upload your website files. Allow your visitors to access and experience your websites quickly and reliably.
FREE Site Transfer
  •  FREE File Transfer
  •  FREE MySQL  Transfer
  •  FREE Script Transfer

We know how difficult it can be switching hosting companies. That is why we make it stress free by handling the entire process for you.

45 Day Money Back Guarantee

With our money back guarantee, you will have up to 45 days to fall in love with our service risk free.
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FREE Domain Name For Life!
  Get free domain name for life with any Singapore Host web hosting plan! We will pay your domain renewal fees every year for as long as your hosting account is active. Eligible extensions include .com .net .org .info .biz  
All-In-One Package
  PackageSingapore Host's web hosting is an all-in-one package that contains everything you need to create, run and maintain a successful website.  
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