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Web Hosting Features

Web Hosting Features

Main Web Hosting Features

Our web hosting is an all-in-one package that contains everything you need to create, run and maintain a successful website.

The faster the bandwidth and the faster your server, the better the customer experience for someone viewing the site. It is now common knowledge amongst the top marketers that quicker bandwidth with a quicker web site are the most important ingredients to a successful web marketing campaign. Just think: how much patience would you have with a website that’s on a permanent go-slow? This is the single largest reason that people will click away from your site. Our customers put their trust in us as they know we deliver maximum reliability and fastest load times along with the most convenient and comprehensive services available today. We use only the highest grade business class hosting servers available. Our world class customer support is available 24/7 365 days a year, ready to offer service anytime you need it.
24/7/365 Technical Support
99.99% Uptime Guarantee
30 Day Money Back Guarantee

Main Features

Disk Space
Singapore Host offers ample amount of disk space for all plans, all without compromising quality as we use highest quality hard disks.
Bandwidth is the amount of traffic that occur between your web site and the rest of the Internet. We have multiple connections to major Internet backbone carriers, you can be assured of getting only premium bandwidth.
Server Location
All servers are located in Singapore. Our datacentre is adequately equipped with sophisticated backup systems and top-notch surveillance services and tight security access are provided as well.
No Overloaded Servers
Unlike other web hosting providers which squeeze thousands of accounts on one server without consideration for performance, we monitor our servers closely and have a maximum limit of accounts per server. We will always make sure there is an ample amount of RAM and CPU available on the server to help your website to perform at it's best.
High-Grade Network
We choose only the best and when it comes to our network, you can be rest assured that your website will load fast, no matter where you are in the world.
Instant Backups

Our control panel gives you to option to make an instant backup of your entire cPanel account. It will archive your account and provide you with a link to download the backup. You can then use this backup file to restore your account on our servers if need be.

This backup gets everything associated with your account: email accounts (including the passwords and messages still on the system), FTP accounts, addon/sub/parked domains, databases, mailing lists, everything that is setup with the account.

Weekly Backups
Besides the Instant Backups function which allows customers to download the backups to their computer, all websites hosted at Singapore Host are backed up automatically weekly. This offers double protection for your data.
Although our web hosting servers are Linux, it doesn't matter if you use Windows, Macintosh or Linux as the operating system on your computer. Our web hosting is compatible with all.
Free/Instant Setup
All accounts have FREE setup, and will be created automatically in 5 minutes or less if payment is through credit card or PayPal. We will activate accounts within 1-2 business days if payment is through cheque and bank transfer.
24/7/365 Technical Support

How many times have you seen a web hosting company claim 24/7 support but you get poor response times? Your website is online 24 hours every day, technical support definitely have to match that. Our Technical Support department works 24 hours a day, 7 days a week, 365 days throughout the year rain or shine.

Although we can't promise an instant reply because we do not simply want to give a rushed and unhelpful reply, we guarantee all technical support tickets will be answered within 1 hour. Whether you require technical support during the day, late hours in the night or during weekends and public holidays, our Technical Support team is here to provide you with professional assistance at any time.

99.99% Uptime Guarantee

We guarantee that your site will be up 99.99% or more of the time we host it. This guarantee includes both network and server failures. If your site isn't up at least 99.99% in any one month we will issue a credit equivalent to one month hosting fees for every hour that your website is unreachable due to an internal network or equipment failure.

This is only the minimum uptime that we promise to you, 100% uptime at Singapore Host is very common due to our quality hardware and software, and of course our hardworking team.

30 Day Money Back Guarantee

We are so confident in our services that we offer a 30 day money back guarantee. If you are not happy with our services in any way, you can request for a refund within 30 days of the sign up date. You will receive a full refund of hosting fees paid.

Domain names are non-refundable, if you received a free domain during sign up the domain registration fee will be deducted from the refund amount. However as the owner of your domain, you are free to transfer the domain to another registrar. Refunds will be made by cheque or issued back to your credit card or PayPal account.

Discounted Domain Privacy
You will be able to use our service to protect your contact details from being seen by spambots, fraudsters and other people with ill intentions if you register your .com/.net/.org/.info/.biz domains with us. Domains without this protection will expose the owner's information to everyone.
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Full set of email features for your hosting including aliases, spam settings, webmail, and more.

Secure Email Accounts

You can create unlimited no. of email accounts @yourdomain with our web hosting plans. You can read and send email with encryption protection available using popular free email clients such as Windows Live Mail (formerly Windows Mail and Outlook Express), Apple Mail, Thunderbird and many other clients. Customize your email address (you@yourdomain) to enhance your professional image.

Customize your email address (you@yourdomain) to enhance your professional image.

iPhone™ / BlackBerry™ / Palm™ / Mobile Device Compatible
All of our packages are fully compatible with most mobile email devices such as iPhone™, BlackBerry™, Palm™ and more. That means you can access your email on the go from anywhere!
Web Mail
Webmail allows you to check your email from a web browser as opposed to a desktop mail application such as Outlook Express or Thunderbird. This means that you can check your email from any web browser. We include Horde, SquirrelMail and RoundCube with all our hosting packages.
Email Alias

The email alias is not a real email address, but can in some cases act as such. It is capable of receiving emails, but instead of storing them, it automatically forwards them to a real mailbox. This way, you can create various mailboxes for a complex website, but have them all pointing to a single email address.

With an email alias in action, all emails will be stored in the original mailbox, while the alias mailbox will always remain empty.

Auto Responders
Every plan comes with unlimited email auto responders. You have the option to turn on an automatic response email for every email address you host with us. If you have one turned on, every time somebody sends an email to that address they will immediately get a reply email with whatever message you choose.
Mailing Lists

Mailing lists can simplify sending messages to a large group of people. You can add a group of email addresses to a mailing list to avoid typing in those addresses each time a mailing is sent. This can be very useful when sending newsletters or other updates to large groups of people.

The mailing lists option in cPanel uses Mailman, a Python application that manages your lists. There are other options for creating mailing lists, including PHPlist which is installable from xInstaller.

Anti-Virus Scanning
All emails sent to any of your email addresses set up at your website address will be scanned for any and all known viruses. Our anti-virus software is updated frequently across our network and thus blocks most of the known viruses.

SpamAssassin is an automated mail filter that uses a wide range of heuristic algorithms on email headers and message bodies to identify "SPAM" (unsolicited email). SpamAssassin is designed to identify and mark emails that score beyond your threshold value.

An email's SpamAssassin score is the sum of values given to certain known spam characteristics. It is an useful tool for reducing the spam you get.

Customizable Spam Filters
Unique customizable spam filter allows users to fine-tune the junk mail filter settings by "training" the filter. You just indicate which emails are junk and which are not and the filters automatically adjust to be more accurate for the type of mail you receive.
Customizable Email Filters
Custom mail handling rules give you additional mail handing rules including block list and advanced custom mail handling rules.
Email Forwarding
Email forwarding is similar to the function of the email alias - all emails received in a mailbox with an active email forwarding option will be automatically sent to a different mailbox. However, with email forwarding on, the emails will be stored in the mailbox, which originally received them.
POP3 stands for a Post Office Protocol version 3. The POP3 protocol is designed to allow the users to retrieve email messages when they are connected to the email server (via Internet, Ethernet or VPN network connection). Once the email messages are downloaded from the server they can be modified, read and manipulated offline.
We support the Internet Message Access Protocol. IMAP permits a "client" email program to access remote message stores as if they were local.
Simple Mail Transfer Protocol (SMTP) is an Internet standard for email transmission across Internet Protocol (IP) networks.
Modifiable MX Record
Our customers have the option to modify MX records by themselves, allowing incoming mail to be directed to another mail server.
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Data Centre

The data centre is built with N+1 redundancy throughout, including multiple HVAC systems and redundant power.
The backup diesel generators are tested every month to ensure they are functioning properly in the event of power grid failure. The data centre is also subjected to 24/7 live monitoring, CCTV, and a biometric access control system, 365 days a year.

Brand new, state-of-the-art facilities located in the west of Singapore

Dual electrical grid connection from independent substations

Internally redundant, bypassable 250 kVA UPS systems

Dedicated backup generator with manual bypass to second non-dedicated backup generator in case of a generator failure

Fault-tolerant 600V air conditioning system with humidity regulation

Air-conditioning units and pumps connected to generator power for unlimited runtime in the event of utility power failure

Stratified air flow design for increased cooling efficiency and lower energy costs

Non-service-affecting FM-200(r) Fire Suppression System with multiple zones, central control, and connectivity to the building fire system and secondary sprinkler system

Dedicated backup generator with manual bypass to second non-dedicated backup generator in the event of generator failure Infrastructure built to comply with seismic code

24/7 environment and response


Fully redundant core switches, routers and load balancers, utilizing 802.1w rapid spanning tree protocol (RSTP) for split-second failover and high availability

Multiple ATM backbone trunks for fast network performance and traffic spike tolerance

Multiple, fault-tolerant upstream ATM connections

Multi-homed network with BGP-advertised address space and connections to multiple Tier-1 Carriers and direct connectivity to QALA gigabit backbone

Latency-optimized routing with excellent connectivity to Asia Pacific, the U.S., and Europe

Fully segregated network for staging/testing area that is not only physically separated but also on the network layer to prevent testing from affecting co-location

24/7 proactive network for monitoring response in two geographic monitoring centres


Elevator, office, and server room doors monitored for unauthorized or forced entry with local and building security response

"Mantrap" entry with key card and biometric access authentication

Segmented co-location and main server rooms

Staging area that is separated physically and on the network layer to prevent testing from affecting co-location

24/7 CCTV surveillance and recording

Closed wiring conduits for all wiring and fibers outside the server room and within the co-location room

Limited staff access to server rooms

Access logging on all key card doors

Rotated off-site backups

24/7 building security monitoring and engineering response


24/7 security, technical support, and remote hands-on premises

Expertise with multiple server configurations (VPN, Load balancing, Firewalls)

Network monitoring with 24/7 response

Custom network monitoring with user-configurable notification

Advanced traffic monitoring with per-service and per-IP breakdowns

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Softaculous is an auto-installer tool that allows you to instantly install the following scripts.
By-pass the tedious tasks normally associated with script installatoins such as setting up MySQL databases, chmod-ing files, and so on. Scripts can also be upgraded to the latest versions easily. Softaculous is included free with all Singapore Host accounts.