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Web Hosting Features

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Web Hosting Features

Main Web Hosting Features

The faster the bandwidth and the faster your server, the better the customer experience for someone viewing the site. It is now common knowledge amongst the top marketers that quicker bandwidth with a quicker web site are the most important ingredients to a successful web marketing campaign. Just think: how much patience would you have with a website that's on a permanent go-slow? This is the single largest reason that people will click away from your site.

Domain hosting

Our customers put their trust in us as they know we deliver maximum reliability and fastest load times along with the most convenient and comprehensive services available today. We use only the highest grade business class hosting servers available. Our world class customer support is available 24/7 365 days a year, ready to offer service anytime you need it.

Of course if you've still got questions about any of what we offer, please don't hesitate to contact us today.

Main Features
Feature Description
Disk Space Singapore Host offers ample amount of disk space for all plans, all without compromising quality as we use highest quality hard disks.
Bandwidth Bandwidth is the amount of traffic that occur between your web site and the rest of the Internet. We have multiple connections to major Internet backbone carriers, you can be assured of getting only premium bandwidth.
Server Location All servers are located in Singapore. Our datacentre is adequately equipped with sophisticated backup systems and top-notch surveillance services and tight security access are provided as well.
No Overloaded Servers Unlike other web hosting providers which squeeze thousands of accounts on one server without consideration for performance, we monitor our servers closely and have a maximum limit of accounts per server. We will always make sure there is an ample amount of RAM and CPU available on the server to help your website to perform at it's best.
High-Grade Network We choose only the best and when it comes to our network, you can be rest assured that your website will load fast, no matter where you are in the world.
Instant Backups Our control panel gives you to option to make an instant backup of your entire cPanel account. It will archive your account and provide you with a link to download the backup. You can then use this backup file to restore your account on our servers if need be. This backup gets everything associated with your account: email accounts (including the passwords and messages still on the system), FTP accounts, addon/sub/parked domains, databases, mailing lists, everything that is setup with the account.
Weekly Backups Besides the Instant Backups function which allows customers to download the backups to their computer, all websites hosted at Singapore Host are backed up automatically weekly. This offers double protection for your data.
Works with Although our web hosting servers are Linux, it doesn't matter if you use Windows, Macintosh or Linux as the operating system on your computer. Our web hosting is compatible with all.
Free/Instant Setup All accounts have FREE setup, and will be created automatically in 5 minutes or less if payment is through credit card or PayPal. We will activate accounts within 1-2 business days if payment is through cheque and bank transfer.
24/7/365 Technical Support How many times have you seen a web hosting company claim 24/7 support but you get poor response times? Your website is online 24 hours every day, technical support definitely have to match that. Our Technical Support department works 24 hours a day, 7 days a week, 365 days throughout the year rain or shine. Although we can't promise an instant reply because we do not simply want to give a rushed and unhelpful reply, we guarantee all technical support tickets will be answered within 1 hour. Whether you require technical support during the day, late hours in the night or during weekends and public holidays, our Technical Support team is here to provide you with professional assistance at any time.
99.99% Uptime Guarantee We guarantee that your site will be up 99.99% or more of the time we host it. This guarantee includes both network and server failures. If your site isn't up at least 99.99% in any one month we will issue a credit equivalent to one month hosting fees for every hour that your website is unreachable due to an internal network or equipment failure. This is only the minimum uptime that we promise to you, 100% uptime at Singapore Host is very common due to our quality hardware and software, and of course our hardworking team.
45 Day Money Back Guarantee We are so confident in our services that we offer a 45 day money back guarantee. If you are not happy with our services in any way, you can request for a refund within 45 days of the sign up date. You will receive a full refund of hosting fees paid. Domain names are non-refundable, if you received a free domain during sign up the domain registration fee will be deducted from the refund amount. However as the owner of your domain, you are free to transfer the domain to another registrar. Refunds will be made by cheque or issued back to your credit card or PayPal account.
Free Domain Name for Life You will receive a free domain for life when you sign up for any Singapore Host web hosting plan. Domain extensions that are eligible for this offer include .com/.net/.org/.info/.biz. We will pay your domain renewal fees every year for the life of your hosting account! Be wary of others who claim to offer free domain but charge you in the second year. We do not put our name in the domain owner field. You own the domain that comes with this offer and you are free to transfer the domain to another registrar.

Free domain is only applicable for signing up with 1 or 2 years payment only. Free domain will have to be claimed within 2 months.

Discounted Domain Privacy You will be able to use our service to protect your contact details from being seen by spambots, fraudsters and other people with ill intentions if you register your .com/.net/.org/.info/.biz domains with us. Domains without this protection will expose the owner's information to everyone.


Full set of email features for your hosting including aliases, spam settings, webmail, and more.

Email Features
Feature Description
Secure Email Accounts You can create unlimited no. of email accounts @yourdomain with our web hosting plans. You can read and send email with encryption protection available using popular free email clients such as Windows Live Mail (formerly Windows Mail and Outlook Express), Apple Mail, Thunderbird and many other clients. Customize your email address (you@yourdomain) to enhance your professional image.
iPhone™ / BlackBerry™ / Palm™ / Mobile Device Compatible All of our packages are fully compatible with most mobile email devices such as iPhone™, BlackBerry™, Palm™ and more. That means you can access your email on the go from anywhere!
Web Mail Webmail allows you to check your email from a web browser as opposed to a desktop mail application such as Outlook Express or Thunderbird. This means that you can check your email from any web browser. We include Horde, SquirrelMail and RoundCube with all our hosting packages.
Email Alias The email alias is not a real email address, but can in some cases act as such. It is capable of receiving emails, but instead of storing them, it automatically forwards them to a real mailbox. This way, you can create various mailboxes for a complex website, but have them all pointing to a single email address. With an email alias in action, all emails will be stored in the original mailbox, while the alias mailbox will always remain empty.
Auto Responders Every plan comes with unlimited email auto responders. You have the option to turn on an automatic response email for every email address you host with us. If you have one turned on, every time somebody sends an email to that address they will immediately get a reply email with whatever message you choose. This is useful for automatic distribution of documents, "I'm on vacation" notices, customer support email addresses, and the like. You can add, remove, or change auto responders at any time through our control panel. You can make your auto response email be plain text or HTML-encoded too!
Mailing Lists Mailing lists can simplify sending messages to a large group of people. You can add a group of email addresses to a mailing list to avoid typing in those addresses each time a mailing is sent. This can be very useful when sending newsletters or other updates to large groups of people. The mailing lists option in cPanel uses Mailman, a Python application that manages your lists. There are other options for creating mailing lists, including PHPlist which is installable from xInstaller.
Anti-Virus Scanning All emails sent to any of your email addresses set up at your website address will be scanned for any and all known viruses. Our anti-virus software is updated frequently across our network and thus blocks most of the known viruses.
SpamAssassin SpamAssassin is an automated mail filter that uses a wide range of heuristic algorithms on email headers and message bodies to identify "SPAM" (unsolicited email). SpamAssassin is designed to identify and mark emails that score beyond your threshold value. An email's SpamAssassin score is the sum of values given to certain known spam characteristics. It is an useful tool for reducing the spam you get.
Customizable Spam Filters Unique customizable spam filter allows users to fine-tune the junk mail filter settings by "training" the filter. You just indicate which emails are junk and which are not and the filters automatically adjust to be more accurate for the type of mail you receive.
Customizable Email Filters Custom mail handling rules give you additional mail handing rules including block list and advanced custom mail handling rules.
Email Forwarding Email forwarding is similar to the function of the email alias - all emails received in a mailbox with an active email forwarding option will be automatically sent to a different mailbox. However, with email forwarding on, the emails will be stored in the mailbox, which originally received them.
POP3 POP3 stands for a Post Office Protocol version 3. The POP3 protocol is designed to allow the users to retrieve email messages when they are connected to the email server (via Internet, Ethernet or VPN network connection). Once the email messages are downloaded from the server they can be modified, read and manipulated offline.
IMAP We support the Internet Message Access Protocol. IMAP permits a "client" email program to access remote message stores as if they were local.
SMTP Simple Mail Transfer Protocol (SMTP) is an Internet standard for email transmission across Internet Protocol (IP) networks.
Modifiable MX Record Our customers have the option to modify MX records by themselves, allowing incoming mail to be directed to another mail server.

Data Centre

The data centre is built with N+1 redundancy throughout, including multiple HVAC systems and redundant power. The backup diesel generators are tested every month to ensure they are functioning properly in the event of power grid failure. The data centre is also subjected to 24/7 live monitoring, CCTV, and a biometric access control system, 365 days a year.

Data Centre
  • Brand new, state-of-the-art facilities located in the west of Singapore
  • Dual electrical grid connection from independent substations
  • Internally redundant, bypassable 250 kVA UPS systems
  • Dedicated backup generator with manual bypass to second non-dedicated backup generator in case of a generator failure
  • Fault-tolerant 600V air conditioning system with humidity regulation
  • Air-conditioning units and pumps connected to generator power for unlimited runtime in the event of utility power failure
  • Stratified air flow design for increased cooling efficiency and lower energy costs
  • Non-service-affecting FM-200(r) Fire Suppression System with multiple zones, central control, and connectivity to the building fire system and secondary sprinkler system
  • Dedicated backup generator with manual bypass to second non-dedicated backup generator in the event of generator failure
  • Infrastructure built to comply with seismic code
  • 24/7 environment and response

  • Fully redundant core switches, routers and load balancers, utilizing 802.1w rapid spanning tree protocol (RSTP) for split-second failover and high availability
  • Multiple ATM backbone trunks for fast network performance and traffic spike tolerance
  • Multiple, fault-tolerant upstream ATM connections
  • Multi-homed network with BGP-advertised address space and connections to multiple Tier-1 Carriers and direct connectivity to QALA gigabit backbone
  • Latency-optimized routing with excellent connectivity to Asia Pacific, the U.S., and Europe
  • Fully segregated network for staging/testing area that is not only physically separated but also on the network layer to prevent testing from affecting co-location
  • 24/7 proactive network for monitoring response in two geographic monitoring centres

  • Elevator, office, and server room doors monitored for unauthorized or forced entry with local and building security response
  • "Mantrap" entry with key card and biometric access authentication
  • Segmented co-location and main server rooms
  • Staging area that is separated physically and on the network layer to prevent testing from affecting co-location
  • 24/7 CCTV surveillance and recording
  • Closed wiring conduits for all wiring and fibers outside the server room and within the co-location room
  • Limited staff access to server rooms
  • Access logging on all key card doors
  • Rotated off-site backups
  • 24/7 building security monitoring and engineering response

Administration and Support
  • 24/7 security, technical support, and remote hands-on premises
  • Expertise with multiple server configurations (VPN, Load balancing, Firewalls)
  • Network monitoring with 24/7 response
  • Custom network monitoring with user-configurable notification
  • Advanced traffic monitoring with per-service and per-IP breakdowns

softaculous auto installer web hosting


Softaculous is an auto-installer tool that allows you to instantly install the following scripts. By-pass the tedious tasks normally associated with script installatoins such as setting up MySQL databases, chmod-ing files, and so on. Scripts can also be upgraded to the latest versions easily. Softaculous is included free with all Singapore Host accounts.

Scripts That Can Be Installed By Softaculous
Script Description
Aardvark Topsites is simply the best topsites script there is. Features include: pageview counts, hits in and hits out, members ranking, and customizable templates.
Advanced Guestbook is a guestbook script, which allows visitors to your website to post comments. Features include: preview, templates, email notification, picture upload, page spanning, html tags handling, smilies, advanced guestbook codes and language support. The admin script lets you modify, view, and delete messages.
Advanced Poll is a polling system with powerful administration tool. It features: multiple polls, templates, unlimited options, multi-language support, IP-Logging, IP-Locking, cookie support, comment feature, vote expire feature, random poll support and more.
b2evolution is a news/weblog tool. You enter your news items through an easy-to-use web interface and the updates will appear dynamically on your webpage. The script also handles archving and commenting. b2evolution is an extension of the 'b2' blog script.
Code Igniter is an Application Development Framework - a toolkit - for people who build web sites using PHP. Its goal is to enable you to develop projects must faster than you could if you were writing code from scratch, by providing a rich set of libraries for commonly needed tasks, as well as a simple interface and logical structure to access these libraries. Code Igniter lets you creatively focus on your project by minimizing the amount of code needed for a given task.
Contact Form provides a simple way for visitors to contact you through your website. In addition to being a quick and easy way for visitors to contact you, this also helps eliminate spam by hiding your email address from spambots.
Coppermine is a multi-purpose and fully-featured image gallery script.
Coranto is your everyday Content Management System (CMS). It's designed to be flexible, and you can easily expand Coranto's functions by the use of a multitude of "snap-in" addons. Whether you run a small blog or a fully scaled newspaper with millions of hits every day, you can rely on Coranto's fully browser-based environment to update your site.
Live Help is a multi-user, multi-operator, multi-department live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Features include auto-invite, referer tracking, page tracking, chat notification, user is typing message, multiple chat sessions, sound alert, leave a message if offline, push urls, quick responses, and multiple operators.
CubeCart is an eCommerce script that allows you to setup a powerful online store.
Drupal is an open-source platform and content management system for building dynamic web sites offering a broad range of features and services including user administration, publishing workflow, discussion capabilities, news aggregation, metadata functionalities using controlled vocabularies and XML publishing for content sharing purposes. Equipped with a powerful blend of features and configurability, Drupal can support a diverse range of web projects ranging from personal weblogs to large community-driven sites.
Feed On Feeds is an easy to use server-side news aggregator that supports RSS and Atom. A news aggregator allows you to subscribe to news sources and have new items collected together on a single page. The newest items appear at the top, and you can mark old news items read.
Flat Calendar was designed for those of us who need calendar and event book functionality but do not have access to a database, or would simply prefer to store the data in a flat text file. Unlike most of the calendar and event book scripts available, Flat Calendar stores all its events in files on the server without any use of a database.
Gallery is the next generation of open source photo sharing web applications. Gallery gives you an intuitive way to blend photo management seamlessly into your own website whether you're running a small personal site or a large community site. Hundreds of thousands of people and organizations are using Gallery to create personalized photo albums on their websites.
GBook is an easy to use PHP guestbook, which allows your visitors to post comments on your website. GBook includes advanced and regularly updated SPAM protection.
Help Center Live is a fully-featured support system that includes FAQ management, a trouble ticket system, and live chat.
Joomla! is a powerful open source portal system, and is one of the most-used scripts on the Internet. It is used all over the world for everything from simple websites to complex corporate applications. Joomla! is easy to install, simple to manage, and reliable.
LimeSurvey is a leading Open Source Online Survey Tool written in PHP. LimeSurvey allows you to develop, publish and collect responses to surveys. LimeSurvey includes a wide range of built-in question types, and a range of flexible options. Your surveys can include branching, your own preferred layout and design (using a templating system), and can provide basic statistical analysis of survey results. Surveys can be public, or can be strictly controlled through the use of "once-only" tokens for each survey participant.
Magento is a very popular open source e-commerce shopping cart system offering unprecedented flexibility and control. With Magento, never feel trapped in your eCommerce solution again.
Mambo Open Source Content Management System is the friendliest and most advanced CMS open source software available. Quite simply, MOS allows anyone to manage a web site. It is easily configured for personal sites, and powerful enough for large-scale commercial installations, perfect for non-tech webmasters and advanced programmers alike.
Mediawiki is a powerful open source wiki system, and can be used from the web GUI although the advanced administrative tools require SSH access. Mediawiki was originally created to power the Wikipedia project.
Moodle is a course management system - an Open Source software package designed using sound pedagogical principles, to help educators create effective online learning communities. Moodle can scale from a single-teacher site to a University with 200,000 students.
Noah's Classifieds is a great PHP, MySQL based, highly customizable classified ad application that allows users to post advertisements to unlimited categories and subcategories.
ocPortal is a CMS with many Web 2.0 and community features, for building modern, sophisticated websites. ocPortal supports many types of content (galleries, news/newsletters, etc.) - and integrating rich media and advertising into them. Community features include forums, member blogs, chat rooms, WIKI, and content commenting/rating. ocPortal lets you decide how your site will look and behave. Features are plentiful, but also optional. Feature integration is at the core of the ocPortal philosophy - for example, the site-wide search engine, and the unified member profiles. Out-of-the-box your site will meet the highest accessibility and professional standards, and will appear higher in Google due to automatic SEO. Your website will automatically block and record hacking attempts, and you can control access in different ways such as via paid subscription. ocPortal is designed as the software that'll handle all your needs; you'll get much more than just a Content Management System.
OpenX is an open source ad server that is trusted by more than 30,000 web publishers in over 100 countries around the world. OpenX is a powerful ad serving solution that puts control over online advertising back in the hands of publishers.
osCommerce is an online shop e-commerce solution. Its feature-packed out-of-the-box installation allows store owners to setup, run, and maintain their online stores with minimum effort.
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email and web-based forms into a simple easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness they deserve.
PHP-Nuke is a automated news system with a powerful assembly of tools to maintain an active and interactive web site.
phpBB is a high powered, fully scalable, and highly customisable open-source bulletin board package. phpBB has a user-friendly interface, simple and straightforward administration panel, helpful FAQ, and is the ideal free community solution for all web sites.
phpCOIN (Clients, Order, Invoices, and Notes) is an e-commerce/online-store solution that includes a variety of modules (store setup and display, customer management, invoicing, payment, and support) within a single interface.
phpESP allows you to create and publish surveys.
php File Manager is an open source, web-based file manager.
phpLD is now the most widely used directory script on the internet. The script has been used on over 50,000 websites. Another great advantage of phpLD is the number of templates and mods available.
PHPLinks is an open source project written in PHP for use with MySQL, allowing one to run an extremely efficient link farm with full search capabilities. A "simulated" search engine in many ways.
phpList is a web application that implements a personalised mailing list manager or customer relationship management (CRM) system. phpList is designed to assist you to stay in touch with your audience, without flooding them with information they don't want. phpList is an essential tool for anyone who is serious about creating, capturing and maintaining an offline audience, and will help you increase traffic to your website.
phpMyChat is an easy-to-use multi-room chat script that supports IRC-like commands and has been translated to 33 languages.
phpMyCounter is an easy to use yet sophisticated counter script. It includes an administration interface that allows you to customize the counter appearance and it works with PHP, SSI, or plain HTML webpages.
phpMyFAQ is a multilingual Frequently-Asked-Questions system. phpMyFAQ also offers a Content Management-System, flexible multi-user support, a news-system, user-tracking, language modules, templates, extensive XML-support, PDF-support, and a backup-system.
PHProjekt is a modular application for the coordination of group activities and to share informations and document via Intranet and Internet. PHProjekt components include calendar, project management, time card system, file management, and contact manager.
phpShop is a PHP-based e-commerce application and PHP development framework. phpShop offers the basic features needed to run a successful e-commerce web site and to extend its capabilities for multiple purposes.
Pivot is a web-based tool to help you maintain dynamic sites, like blogs or online journals.
Power File Manager is a popular file management script that is extremely user friendly and gives you full control over all the users actions.
Simple Machines Forum - SMF in short - is a professional grade software package that allows you to set up your own online community within minutes. Its powerful custom made template engine puts you in full control of the lay-out of your message board and with the unique SSI - or Server Side Includes - function you can let your forum and your website interact with each other.
Simple Poll employs a simple to use admin interface and template customizations for your poll so that you can easily adapt to the look and feel of your web site. Setup as many polls as you like.
Access and manage your private, shared or public bookmarks from any computer and browser connected to the Internet! Create personal, family, team, company or enterprise-wide bookmarks with flexible access rules, permissions and customizable design!
Site Recommender allows your visitors to recommend your site to one or more recipients. Default messages are easily modified and the look and feel is customizable via CSS stylesheet. You can choose to be notified when your site has been recommended, and email addresses are hidden so cannot be harvested by spammers. Also contains error checking.
Soholaunch is a free website builder system with Quick Start Site Building Wizard and the Drag & Drop page editor.
SugarCRM is a premier customer relationship management application. Sugar Suite brings a new and effective way to better acquire, sell, service and manage customers, helping companies increase revenue by being more organized.
WebCalendar is a web-based calendar application. You can configure it as a single-user calendar, a multi-user calendar for groups of users, or as an event calendar viewable by visitors.
Keep visitors returning to your site again and again with this powerful, efficient and easy to use e-card system. Featuring a full administration centre with a simple interface and full banning controls, visitors will enjoy communicating with their friends, bringing you more and more visitors.
WordPress is a state-of-the-art publishing platform with a focus on aesthetics, web standards, and usability. It is the most used self-hosted blog script on the Internet.
XMB Forum allows you to build, manage, and promote your online community.
XOOPS is an extensible, OO (Object Oriented), easy to use dynamic web content management system written in PHP. XOOPS is the ideal tool for developing small to large dynamic community websites, intra company portals, corporate portals, weblogs and much more.
Zen Cart truly is the art of e-commerce; user-friendly, open source shopping cart software. The ecommerce web site design program is being developed by a group of like-minded shop owners, programmers, designers, and consultants that think ecommerce web design could be and should be done differently.
No matter what your needs are, Zikula can provide the solution. Be that a corporate presence with ecommerce, a simple blog or a community portal, Zikula can do it all. It's your electronic toolbox, a set of tools allowing you to build a dynamically generated web site that used to cost thousands of dollars to launch.
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